Frequently Asked Questions

Orders are shipped within 1-3 days after being placed or at the date that you specify us to ship the order (You have the ability to choose the date for us to ship it on a calendar picker. This is not the delivery date. It is the day we will ship the order). We cannot guarantee a certain day at which the package is to arrive, so please order accordingly, to our shipping rates. We have 2 shipping rates. USPS First Class (4 – 7 business days delivery) and USPS Priority Mail (1-3 days delivery). USPS delivers packages Monday-Saturday. We use carrier calculated shipping rates, meaning USPS will estimate how many business days it will take for your package to arrive, once it is shipped. Their estimates may not always be correct, so please be aware of this. Unforeseen delays are possible.

All customers get an automatic email sent to them after a purchase is made. If you did not get the email, please make sure that we are on your email’s “safelist” and that the emails are not going into your SPAM folder.

We never include any any receipts, invoices, etc in the package.

A shipping tracking number will be emailed to you.